Joani SchumakerJun 94 min readBeyond Walking Wallets: Embracing the Human Side of ConsumersIt's been a while since my last post, and here's why. I've been fully engaged with onboarding new clients and attending insightful...
Joani SchumakerApr 12 min readEverything You Need To Know About The Experience EraDid you know 50% of all consumers switch providers because of a bad experience? "Multifamily has some of the most dissatisfied customers...